Approval Types
Product Feature Guide
Table Of Contents
Approval Types: Items, Their Description & Functionality
Introduction
Approval Types serve as the central repository for listing and managing various approval exceptions. The system is pre-configured with “DLA Approval” Designated Lending Authority (DLA), “Apply Discretion”, “Risk Score Bypass” & “Float Down” enabled by default. However, lenders possess the flexibility to introduce an unlimited number of customized approval types; for instance, exceptions related to Gross Debt Service (GDS) or Total Debt Service (TDS) would be cataloged in this section. While the pre-configured approval types are immutable and cannot be deactivated or modified, all other user-defined approval types are fully editable.
Beyond the pre-configured approval types, the system does not offer automated functionalities for handling approval types, and any individual is authorized to approve a custom approval type. It is advisable to institute tasks to ensure that users secure the requisite approvals in accordance with established policies and guidelines. The procedure for obtaining approval for custom types mirrors that for DLA and Apply Discretion, and users are permitted to solicit multiple approvals within a single request.
For comprehensive instructions on initiating an approval request , encompassing both DLA Approval/Apply Discretion and other approval types, please consult the ‘Decisioning An Application’ Product Feature Guide.
Location
To locate the Approval Types section:
- Navigate to the Manager Portal from the top menu.
- In the sidebar on the left, select the Approval Types option.
Approval Types: Items, Their Description & Functionality

Search box - Located at the top left corner of the section. In the search box, you are able to enter text/keywords related to the previously created Approval Types. All Approval Types with the search criteria will appear in a list view.

Add New Approval Type Button - Enables you to add a new Approval Type. When selecting this button, a sidebar will open up to the right hand side of the screen with fields to input data. The fields consist of: Name, Description, and an Active toggle button.

Approval List Headers - Columns can be sorted by ascending or descending order by clicking on the arrow to the right of the heading title. When the arrow is facing upwards the list is sorted in ascending order. When it is facing downwards, the list is sorted in descending order. When you sort the list, the arrow in the column of which you sorted will hold in place to indicate what your sort criteria was.
Name - The name of the custom approval.
Name (French) - The name of the custom approval in French
Description - A short description of the custom approval. It may contain the parameters of the custom approval.
Description (French) - A short description of the custom approval in French.
Active - Toggle switch allowing you to activate or deactivate the custom approval.
Ellipsis - Clicking on the ellipsis opens up the option to delete an approval type.
Scroll Bars - One located at the bottom of the list, and another to the far right of the screen. Use these to scroll your list horizontally or vertically, to see what does not fit on the page.
Items Per Page - Depending on how large your list is, you may have more than one page of items. To navigate through pages use the Items Per Page navigation at the bottom right hand side of your screen. With this functionality you can indicate how many items per page you would like to see in groups of 10, 15, 25, 50, or 100. You can see how many pages there are and scroll forwards and backwards through the pages if need be.
Adding an Approval Type
To add an approval type, follow these steps:
- Click on the Add New Approval Type button.
- In the sidebar that opens up, enter the data required to create your approval type.

- Click on the “Add Approval Type” button. The new approval type will be added to the list.
A name is required. A description, while not required, would be best practice. You can toggle your approval type to Active when ready or leave toggled off.
Note: Do not use identical approval type names. The system's user interface displays only the name in a dropdown menu, which prevents users from differentiating between types with the same name, even if their descriptions are different. If you have approval types with the same name but different descriptions, the users have no way of knowing which approval type to select as they do not see the description.
Editing an Approval Type
You are able to edit any custom approval types with the exception of DLA or Apply Discretion whether or not they are active. To edit an approval type follow these steps:
- Identify the approval type you wish to edit.
- Hover your mouse between the name and description to reveal the “Open details in sidebar” icon.
- Click on the icon to open the details sidebar.
- Make your edits within the sidebar.
- Once done, close the sidebar and your edits will be saved automatically.
Alternatively, you may edit directly within the list of approval types.
Deleting an Approval Type
- Click on the ellipsis in line of the approval type you wish to delete.
- In the drop down menu, select the “Delete” option.
- A pop-up will appear confirming that you want to delete the selected approval type. Select “Remove”.